{"id":93175,"date":"2021-04-30T15:42:54","date_gmt":"2021-04-30T13:42:54","guid":{"rendered":"http:\/\/www.tetrachim.com\/qui-sommes-nous-qualite-certifications\/"},"modified":"2021-12-06T18:17:55","modified_gmt":"2021-12-06T17:17:55","slug":"qui-sommes-nous-qualite-certifications","status":"publish","type":"page","link":"https:\/\/www.tetrachim.com\/fr\/qui-sommes-nous-qualite-certifications\/","title":{"rendered":"Qui sommes-nous : Qualit\u00e9 & Certifications"},"content":{"rendered":"

[vc_row unlock_row_content=\u00a0\u00bbyes\u00a0\u00bb row_height_percent=\u00a0\u00bb0″ override_padding=\u00a0\u00bbyes\u00a0\u00bb h_padding=\u00a0\u00bb0″ top_padding=\u00a0\u00bb0″ bottom_padding=\u00a0\u00bb0″ back_image=\u00a0\u00bb83397″ overlay_alpha=\u00a0\u00bb50″ gutter_size=\u00a0\u00bb3″ column_width_percent=\u00a0\u00bb100″ shift_y=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ row_height_pixel=\u00a0\u00bb200px\u00a0\u00bb el_id=\u00a0\u00bbbandeau-page\u00a0\u00bb front_end_with_slider=\u00a0\u00bbtrue\u00a0\u00bb][vc_column column_width_percent=\u00a0\u00bb100″ position_vertical=\u00a0\u00bbmiddle\u00a0\u00bb gutter_size=\u00a0\u00bb3″ override_padding=\u00a0\u00bbyes\u00a0\u00bb column_padding=\u00a0\u00bb0″ overlay_alpha=\u00a0\u00bb50″ shift_x=\u00a0\u00bb0″ shift_y=\u00a0\u00bb0″ shift_y_down=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ medium_width=\u00a0\u00bb0″ mobile_width=\u00a0\u00bb0″ width=\u00a0\u00bb1\/1″][vc_row_inner row_inner_height_percent=\u00a0\u00bb100″ back_image=\u00a0\u00bb85629″ back_position=\u00a0\u00bbleft center\u00a0\u00bb overlay_alpha=\u00a0\u00bb50″ equal_height=\u00a0\u00bbyes\u00a0\u00bb gutter_size=\u00a0\u00bb3″ shift_y=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ back_size=\u00a0\u00bbauto 100%\u00a0\u00bb el_class=\u00a0\u00bbrangee-reduite-plus\u00a0\u00bb row_height_pixel=\u00a0\u00bb200px\u00a0\u00bb limit_content=\u00a0\u00bb\u00a0\u00bb][vc_column_inner column_width_percent=\u00a0\u00bb66″ position_horizontal=\u00a0\u00bbleft\u00a0\u00bb position_vertical=\u00a0\u00bbmiddle\u00a0\u00bb gutter_size=\u00a0\u00bb3″ overlay_alpha=\u00a0\u00bb50″ shift_x=\u00a0\u00bb0″ shift_y=\u00a0\u00bb0″ shift_y_down=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ medium_width=\u00a0\u00bb0″ mobile_width=\u00a0\u00bb0″ width=\u00a0\u00bb1\/1″][vc_custom_heading text_color=\u00a0\u00bbcolor-889485″ heading_semantic=\u00a0\u00bbh1″ text_font=\u00a0\u00bbfont-112492″ css_animation=\u00a0\u00bbleft-t-right\u00a0\u00bb]Qualit\u00e9 et Certifications<\/strong>[\/vc_custom_heading][vc_column_text css_animation=\u00a0\u00bbleft-t-right\u00a0\u00bb animation_delay=\u00a0\u00bb200″]<\/i><\/a><\/span><\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_single_image media=\u00a0\u00bb87082″ media_width_use_pixel=\u00a0\u00bbyes\u00a0\u00bb alignment=\u00a0\u00bbright\u00a0\u00bb shadow=\u00a0\u00bbyes\u00a0\u00bb shadow_weight=\u00a0\u00bblg\u00a0\u00bb css_animation=\u00a0\u00bbright-t-left\u00a0\u00bb animation_speed=\u00a0\u00bb400″ media_width_pixel=\u00a0\u00bb560″][\/vc_column][\/vc_row][vc_section overlay_alpha=\u00a0\u00bb50″ el_class=\u00a0\u00bbsection-fleche\u00a0\u00bb][vc_row row_height_percent=\u00a0\u00bb0″ override_padding=\u00a0\u00bbyes\u00a0\u00bb h_padding=\u00a0\u00bb2″ top_padding=\u00a0\u00bb3″ bottom_padding=\u00a0\u00bb2″ overlay_alpha=\u00a0\u00bb50″ gutter_size=\u00a0\u00bb3″ column_width_percent=\u00a0\u00bb100″ shift_y=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ el_class=\u00a0\u00bbrangee-reduite-plus\u00a0\u00bb][vc_column column_width_percent=\u00a0\u00bb100″ position_vertical=\u00a0\u00bbmiddle\u00a0\u00bb align_horizontal=\u00a0\u00bbalign_center\u00a0\u00bb gutter_size=\u00a0\u00bb3″ overlay_alpha=\u00a0\u00bb50″ shift_x=\u00a0\u00bb0″ shift_y=\u00a0\u00bb0″ shift_y_down=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ medium_width=\u00a0\u00bb2″ align_mobile=\u00a0\u00bbalign_center_mobile\u00a0\u00bb mobile_width=\u00a0\u00bb7″ css_animation=\u00a0\u00bbleft-t-right\u00a0\u00bb width=\u00a0\u00bb1\/4″][vc_single_image media=\u00a0\u00bb94241″ media_width_use_pixel=\u00a0\u00bbyes\u00a0\u00bb alignment=\u00a0\u00bbcenter\u00a0\u00bb shape=\u00a0\u00bbimg-round\u00a0\u00bb radius=\u00a0\u00bbstd\u00a0\u00bb media_width_pixel=\u00a0\u00bb204″ uncode_shortcode_id=\u00a0\u00bb274785″][\/vc_column][vc_column column_width_percent=\u00a0\u00bb100″ position_vertical=\u00a0\u00bbmiddle\u00a0\u00bb gutter_size=\u00a0\u00bb3″ overlay_alpha=\u00a0\u00bb50″ shift_x=\u00a0\u00bb0″ shift_y=\u00a0\u00bb0″ shift_y_down=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ medium_width=\u00a0\u00bb6″ align_mobile=\u00a0\u00bbalign_center_mobile\u00a0\u00bb mobile_width=\u00a0\u00bb7″ css_animation=\u00a0\u00bbzoom-out\u00a0\u00bb animation_delay=\u00a0\u00bb200″ width=\u00a0\u00bb3\/4″][vc_custom_heading text_size=\u00a0\u00bbh5″ uncode_shortcode_id=\u00a0\u00bb757701″]Une certification internationale pour une qualit\u00e9 de service garantie[\/vc_custom_heading][vc_column_text uncode_shortcode_id=\u00a0\u00bb432176″]L\u2019ISO 9001:2015 est la norme internationale pour les Syst\u00e8mes de Management de la Qualit\u00e9 (QMS), publi\u00e9e par ISO.<\/p>\n

Elle est bas\u00e9e sur des principes tels qu\u2019une forte orientation clients, une approche processus et l\u2019am\u00e9lioration continue.<\/p>\n

D\u00e9termin\u00e9 \u00e0 satisfaire les exigences de nos clients, Tetrachim est certifi\u00e9 selon la norme ISO 9001:2015.<\/p>\n

Notre certification vous assure l\u2019approvisionnement de produits de qualit\u00e9 et un service de haut niveau.[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=\u00a0\u00bb0″ override_padding=\u00a0\u00bbyes\u00a0\u00bb h_padding=\u00a0\u00bb2″ top_padding=\u00a0\u00bb2″ bottom_padding=\u00a0\u00bb3″ overlay_alpha=\u00a0\u00bb50″ gutter_size=\u00a0\u00bb3″ column_width_percent=\u00a0\u00bb100″ shift_y=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ el_class=\u00a0\u00bbrangee-reduite\u00a0\u00bb][vc_column column_width_percent=\u00a0\u00bb100″ align_horizontal=\u00a0\u00bbalign_center\u00a0\u00bb gutter_size=\u00a0\u00bb3″ overlay_alpha=\u00a0\u00bb50″ shift_x=\u00a0\u00bb0″ shift_y=\u00a0\u00bb0″ shift_y_down=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ medium_width=\u00a0\u00bb0″ mobile_width=\u00a0\u00bb0″ css_animation=\u00a0\u00bbright-t-left\u00a0\u00bb animation_delay=\u00a0\u00bb600″ width=\u00a0\u00bb1\/1″][vc_row_inner row_inner_height_percent=\u00a0\u00bb0″ overlay_alpha=\u00a0\u00bb50″ equal_height=\u00a0\u00bbyes\u00a0\u00bb gutter_size=\u00a0\u00bb3″ shift_y=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ el_class=\u00a0\u00bbancres-box style2″ limit_content=\u00a0\u00bb\u00a0\u00bb][vc_column_inner column_width_percent=\u00a0\u00bb100″ position_horizontal=\u00a0\u00bbleft\u00a0\u00bb gutter_size=\u00a0\u00bb3″ style=\u00a0\u00bbdark\u00a0\u00bb back_image=\u00a0\u00bb86236″ overlay_color=\u00a0\u00bbcolor-889485″ overlay_alpha=\u00a0\u00bb75″ shift_x=\u00a0\u00bb0″ shift_y=\u00a0\u00bb0″ shift_y_down=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ medium_width=\u00a0\u00bb0″ mobile_width=\u00a0\u00bb0″ width=\u00a0\u00bb1\/2″][vc_icon position=\u00a0\u00bbleft\u00a0\u00bb icon_image=\u00a0\u00bb85156″ media_size=\u00a0\u00bb80″ heading_semantic=\u00a0\u00bbh2″ text_size=\u00a0\u00bbfontsize-155944″ text_weight=\u00a0\u00bb700″ linked_title=\u00a0\u00bbyes\u00a0\u00bb link=\u00a0\u00bb|||\u00a0\u00bb title=\u00a0\u00bbGestion des plaintes\u00a0\u00bb]Toutes les plaintes concernant des sujets li\u00e9s \u00e0 la SSE sont trait\u00e9es selon la proc\u00e9dure \u00e9tablie de traitement des plaintes et des incidents. Toutes les pr\u00e9occupations, les plaintes et les incidents signal\u00e9s sont enregistr\u00e9s, font l\u2019objet d\u2019une enqu\u00eate et sont clotur\u00e9s. \u00c0 partir d\u2019une analyse de toutes les plaintes d\u00e9pos\u00e9es, nous \u00e9laborons des mesures pr\u00e9cises pour am\u00e9liorer notre rendement.[\/vc_icon][\/vc_column_inner][vc_column_inner column_width_percent=\u00a0\u00bb100″ gutter_size=\u00a0\u00bb3″ back_image=\u00a0\u00bb86236″ overlay_color=\u00a0\u00bbcolor-xsdn\u00a0\u00bb overlay_alpha=\u00a0\u00bb90″ shift_x=\u00a0\u00bb0″ shift_y=\u00a0\u00bb0″ shift_y_down=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ medium_width=\u00a0\u00bb0″ mobile_width=\u00a0\u00bb0″ width=\u00a0\u00bb1\/2″][vc_icon position=\u00a0\u00bbleft\u00a0\u00bb icon_image=\u00a0\u00bb85161″ icon_color=\u00a0\u00bbcolor-xsdn\u00a0\u00bb media_size=\u00a0\u00bb80″ heading_semantic=\u00a0\u00bbh2″ text_size=\u00a0\u00bbfontsize-155944″ text_weight=\u00a0\u00bb700″ linked_title=\u00a0\u00bbyes\u00a0\u00bb link=\u00a0\u00bb|||\u00a0\u00bb title=\u00a0\u00bbSurveillance des \u00e9volutions\u00a0\u00bb]Lorsque les aspects r\u00e9glementaires, de qualit\u00e9 et de durabilit\u00e9 sont modifi\u00e9s ou que de nouveaux processus, r\u00e8glements ou lois sont mis en \u0153uvre et sont pertinents pour le secteur des rev\u00eatements sp\u00e9ciaux et des encres, nous veillons \u00e0 transmettre les informations actualis\u00e9es \u00e0 nos clients et \u00e0 nos applicateurs.[\/vc_icon][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_row unlock_row_content=\u00a0\u00bbyes\u00a0\u00bb row_height_percent=\u00a0\u00bb0″ back_image=\u00a0\u00bb83602″ back_position=\u00a0\u00bbcenter bottom\u00a0\u00bb overlay_color=\u00a0\u00bbcolor-156355″ overlay_alpha=\u00a0\u00bb78″ gutter_size=\u00a0\u00bb3″ column_width_percent=\u00a0\u00bb100″ shift_y=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ el_class=\u00a0\u00bbcta cta-btns\u00a0\u00bb][vc_column column_width_percent=\u00a0\u00bb100″ position_horizontal=\u00a0\u00bbleft\u00a0\u00bb position_vertical=\u00a0\u00bbmiddle\u00a0\u00bb gutter_size=\u00a0\u00bb3″ style=\u00a0\u00bbdark\u00a0\u00bb overlay_alpha=\u00a0\u00bb50″ shift_x=\u00a0\u00bb0″ shift_y=\u00a0\u00bb0″ shift_y_down=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ medium_width=\u00a0\u00bb0″ mobile_width=\u00a0\u00bb0″ width=\u00a0\u00bb1\/2″][vc_button button_color=\u00a0\u00bbcolor-xsdn\u00a0\u00bb border_width=\u00a0\u00bb0″ css_animation=\u00a0\u00bbzoom-out\u00a0\u00bb animation_delay=\u00a0\u00bb400″ el_class=\u00a0\u00bbbtn-outline btn-bleu btn-ico\u00a0\u00bb link=\u00a0\u00bburl:http%3A%2F%2Ftetrachim.com%2Ffr%2Fqui-nous-sommes-notre-equipe%2F|title:Notre%20%C3%A9quipe|\u00a0\u00bb icon=\u00a0\u00bbfa fa-users2″]Notre \u00e9quipe[\/vc_button][\/vc_column][vc_column column_width_percent=\u00a0\u00bb100″ position_vertical=\u00a0\u00bbmiddle\u00a0\u00bb gutter_size=\u00a0\u00bb3″ style=\u00a0\u00bbdark\u00a0\u00bb overlay_alpha=\u00a0\u00bb50″ shift_x=\u00a0\u00bb0″ shift_y=\u00a0\u00bb0″ shift_y_down=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ medium_width=\u00a0\u00bb0″ mobile_width=\u00a0\u00bb0″ width=\u00a0\u00bb1\/2″][vc_button button_color=\u00a0\u00bbcolor-xsdn\u00a0\u00bb border_width=\u00a0\u00bb0″ css_animation=\u00a0\u00bbzoom-out\u00a0\u00bb animation_delay=\u00a0\u00bb400″ el_class=\u00a0\u00bbbtn-outline btn-rouge btn-ico\u00a0\u00bb link=\u00a0\u00bburl:http%3A%2F%2Ftetrachim.com%2Ffr%2Fqui-sommes-nous-nos-engagements%2F|title:Nos%20engagements|\u00a0\u00bb icon=\u00a0\u00bbfa fa-checkmark-circle\u00a0\u00bb]Nos engagements[\/vc_button][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row unlock_row_content=\u00a0\u00bbyes\u00a0\u00bb row_height_percent=\u00a0\u00bb0″ override_padding=\u00a0\u00bbyes\u00a0\u00bb h_padding=\u00a0\u00bb0″ top_padding=\u00a0\u00bb0″ bottom_padding=\u00a0\u00bb0″ back_image=\u00a0\u00bb83397″ overlay_alpha=\u00a0\u00bb50″ gutter_size=\u00a0\u00bb3″ column_width_percent=\u00a0\u00bb100″ shift_y=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ row_height_pixel=\u00a0\u00bb200px\u00a0\u00bb el_id=\u00a0\u00bbbandeau-page\u00a0\u00bb front_end_with_slider=\u00a0\u00bbtrue\u00a0\u00bb][vc_column column_width_percent=\u00a0\u00bb100″ position_vertical=\u00a0\u00bbmiddle\u00a0\u00bb gutter_size=\u00a0\u00bb3″ override_padding=\u00a0\u00bbyes\u00a0\u00bb […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-93175","page","type-page","status-publish","hentry"],"yoast_head":"\nQui sommes-nous : Qualit\u00e9 & Certifications - 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